Privacy Policy

We will always keep your data safe. Here's why we need them and how we use them.

This privacy policy defines and informs you of the way in which PASSION CHRONO uses and protects the information that you transmit to us, if necessary, when you use this site accessible from the URL passionchrono.com (hereinafter the " Site ").

Please note that this privacy policy may be modified or supplemented at any time, in particular in order to comply with any legislative, regulatory, jurisprudential or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy. These modifications commit the User as soon as they are put online. The User should therefore regularly consult this privacy and cookie use policy in order to be aware of any changes.

Identity of the controller

The controller is TILMAWEB, which publishes this PASSION CHRONO passionchrono.com site, domiciled at BP 80450 - 17207 Royan Cedex - FRANCE. Phone : +33 6 58 50 24 15

Personal data

We may collect your data when you visit the Site which uses cookies, you create an account on the Site, you buy our products, you subscribe to our newsletters. We process your data in order to offer you the smoothest and most relevant browsing experience possible on the Site, process your orders, communicate with you, manage after-sales service.

Purpose of processing your data

The purpose of this processing is the management of customer relations, after-sales service (SAV), the management of customer relations via social networks, the management of marketing/commercial prospecting actions relating to the use of the Site, the management of transport and deliveries resulting from sales and management of payment for orders.

Recipients of your data

We do not share your Data with external third parties except in the following specific circumstances: banking transactions (eg banks, payment service providers), after-sales service (eg repair centers) and product delivery (eg : carriers).
Your personal information will not be sold, exchanged, transferred, or given to another company for any reason, without your consent, except as necessary in the above circumstances.

Announcement service

In the case of a purchase of a second-hand item via the ad system, the Site will communicate your delivery address, email and telephone so that the seller can make the delivery in the best conditions. The seller has the obligation not to use this information for other purposes and to keep it strictly confidential.

Data retention

We keep your data only as long as you are a customer. If you no longer wish to be a customer, you can also contact our customer service and ask to delete all the information we have about you.
For customers and orders, the data is kept in current archives for 5 years from the end of the use of the customer's orders or the end of the commercial relationship, and in intermediate archives for 5 years from the end preservation in current archives.

How to exercise your rights

You have the ability to access the Personal Information that concerns you via your customer account. You will find on this space the possibility of downloading all the information concerning you and also the possibility of requesting the total deletion of your personal data.

Cookies

On the occasion of the consultation of a website we may be required, subject to your choices, to deposit on your terminal (computer, smartphone, tablet) thanks to your browser, a text file. This text file is a cookie. It will allow the Site, during the period of validity or registration of the cookie, to identify your terminal during your next visits. Only the issuer of a cookie is likely to read or modify the information contained in this cookie.

Cookies are of different types:
• cookies essential for browsing our site, in particular for the proper execution of the ordering process
• "Analytics and Personalization" cookies
• cookies issued by third-party applications integrated into our site (facebook for example)

Security measures

We undertake to implement the appropriate technical and organizational measures to guarantee a level of security adapted to the risk incurred for the rights and freedoms of natural persons in the context of the processing of your data. These measures are defined taking into account the state of knowledge, the methods of implementation and the nature, scope, context and purposes of the processing as well as the risks identified.

We always welcome feedback from our customers, so don't hesitate to contact us via the 'contact us' link at the top left of every page.